Verizon Communications Inc. said Thursday it plans to launch 1GMbps broadband in the United States by the end of 2019.
Verizon is the first telecom company to offer gigabit speeds for broadband, which are currently offered by AT&T Inc. and Verizon Wireless Inc. Verizon’s announcement came on the heels of a report from the American Customer Satisfaction Index (ACSI), which showed consumers were more likely to report a negative experience with their broadband service.
The report also showed that more people said they used broadband more often than previously, including in households with higher incomes.
The ACSI also found that while a majority of U.N. residents have access to the Internet, nearly half of them do not have fast broadband connections, and less than half of U and non-U.S.-born people have access at home.
The report also found U.K. households use more bandwidth than the U, while in China, the U and U-S share the same number of households that do not.
In India, the top 10 countries for Internet bandwidth, there is a 10 percent difference in bandwidth usage.
In addition to the 1G gigabit rollout, Verizon said it will add 4Gbps speeds to its U. and noncommercial broadband networks by the year end.
The service is available to customers in areas with an average speed of 5Mbps.
The first 100 customers will get an additional 10Mbps service.